Privacy

 

This page explains how Geo Group Marketing Ltd and The Swaziland Tourism Authority uses any information you give to us via this website, and the ways in which we protect your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data, and how we’ll treat it.

​We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our websites, you’re agreeing to be bound by this Policy.

Who are we?

Geo Group Marketing Ltd are marketing representatives on behalf of the Swaziland Tourism Authority, known publically as Eswatini Tourism and Swaziland Tourism. Our registered address is: Geo Group Marketing Limited, 31 Breedon Street, Long Eaton, Nottingham, NG10 4ES.​

Information we may collect from you

We may collect and process the following data about you:

  • If you contact us, we may keep a record of that correspondence
  • Details of your visits to our site including, but not limited to, traffic data, location data, and other communication data.

IP addresses and cookies

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our partners. This is aggregate data about our users' browsing actions and patterns, and doesn’t identify any individual.

When someone visits www.thekingdomofswaziland.com or www.thekingdomofeswatini.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the sites. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Uses made of the information

  • We may use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you’ve consented to be contacted for such purposes

  • To carry out our obligations arising from any contracts entered into between you and us

  • To allow you to participate in interactive features of our service, when you choose to do so

  • To notify you about changes to our service

If you don’t want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data, or the unsubscribe link on any communcation with have with you. This will ensure you are no longer on our database.

Disclosure of your information

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

The only time we may disclose your personal information to third parties is:

If we’re under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of use and other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Lawful basis for processing your information

We will only use your personal information where we have your consent or because we need to use it in order to fulfil a contract with you (e.g. if you enter a competition).

However, there are other lawful reasons that allow us to process your personal information and one of those is called ‘legitimate interests’. This means that the reason that we are processing information is because there is a legitimate interest for Eswatini Tourism to process your information.

Whenever we process your Personal Information under the ‘legitimate interest’ lawful basis we make sure that we take into account your rights and interests and will not process your personal information if we feel that there is an imbalance.

Some examples of where we have a legitimate interest to process your personal information are where we contact you about our work via post, both physical mail and electronic mail, use your personal information for data analytics, conducting research or improving our services.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We’ll inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Geo Group Marketing Ltd, 31 Breedon Street, Long Eaton, Nottingham, NG10 4ES, or by emailing info@thekingdomofeswatini.com

Our site may contain links to and from the websites of our Partners. If you follow a link to any of these websites, please note that these websites have their own Privacy Policies and that we don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We also ensure there is an unsubscribe link to all our mailings. Using this link means you can remove yourself from our database.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us on info@thekingdomofeswatini.com or by calling us on +44 (0)115 972 7250.

Retaining and deleting personal data

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.